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For questions, support or troubleshooting, this section has been provided as a conveinient quick stop, reference.

If there are any posts you would like to contribute, until we set up posting access, please feel free to email admin@quantumrbs.ca. Thank you!

Posted on January 10, 2014

Quantum RBSSMBi Cloud Restore Proceedures

SMBi End-User Guide

Posted on November 8, 2013

QRBS SMBi Setup Manual

Schedule Optimization & LAN Discovery Overview

Posted on April 17, 2012

This video demonstrates how to prioritze b/u sets with the use of a single schedule definition. Also provides a great overview on how to perform and segment a LAN Discovery Process to data to archive and/or data destruction options.


Schedule Optimization & LAN Discovery Overview.

Training & Videos

Posted on April 16, 2012

 

Terabyte client backup — MS SQL Express 2008 R2

Posted on February 24, 2011

DS-Client results in error of high-water mark or low-water mark. Database storage exceeded.

For multiple TB client backup setup, it is recommended that the free version, Microsoft SQL Express 2008 R2 be installed on the client side DS-Client backup computer. Due to the 2GB database size lmitation on the SQL Express 2005 version that comes pre-packaged with the DS-Client setup, this database will require further DS-Client modifications to expand SQL 2005 DB limitations. Best recommended practice is to install the 2008 Express R2 version before setup of DS-Client allows up to 10GB DB table storage.

Download available here 32/64 bit

Defining Data Archiving/Deletion Policies

Posted on February 24, 2011

The DS-User provides 2 separate types of retention policy options from within the DS-User console:

1. Data Deletion policies
2. BLM (Backup Lifecycle Management) archiving policies.
Please refer to DS-User Manual (Full version)
pages 255-259, 447 and 449. Best recommended is time-based BLM for easy ongoing, automated archiving and later data destruction requests. A scheduled online conference with your support technician can be scheduled for a comprehensive overview.

DS-User Manual (Full-version)

Posted on February 24, 2011

DS-User Manual (Full version)

Windows KB979530 — 2008 R2 Hotfix

Posted on February 22, 2011

In recent multi VM Windows 2008 R2 server setup, the DS-Client, reported under a user directory backup, activity log ...

"operation not supported".

To correct the issue, download and install http://support.microsoft.com/kb/979530.

In some cases the kb need to be applied to both the ds-client & the target backup machine. Reboot required. Applies to Windows Server 2008 R2 and Vista. Not required for Windows 7.

MySQL Backup

Posted on January 21, 2011

You'll want to make a MySQL type of backup. To do that you'll need the MySQL 'client' (mysqldump and mysql utilities) installed on the DS-Client computer.

The DS-User manual, pg 123 and 505 have the requirements and instructions.

Backing up MySQL

Posted on January 21, 2011

You'll want to make a MySQL type of backup, as DS-User only comes by default with Windows MS-SQL, as supported databases. To do this you'll need the MySQL 'client' (mysqldump and mysql utilities) installed on the DS-Client computer.

The DS-User manual, pg 123 and 505 have the requirements and instructions.