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Failed to read SFC files list. (C:\Windows\complusbackup\sfcfiles.lst)

Posted on February 14, 2013

Failed to read SFC files list. (C:\Windows\complusbackup\sfcfiles.lst)

Problem: VSS Writer
Resolution: http://www.asigrapartners.com/wiki/index.php?title=Failed_to_read_SFC_file_list

Applies only to Asigra v10. Quantum RBS Inc. is currently using v12.

Trucate Logs issue on Exchange

Posted on February 23, 2012

To have a backup that truncates the Exchange logs, create a VSS Aware backup set on the Exchange mail store.

Note: Message Level backups DO NOT truncate logs.

The VSS Aware backup will truncate the logs when used in "Full Dump" mode, running this backup once a week will give you a full mail DB backup and truncate the logs.

If you are using a Message Level Backup and don't want to pay for additional cloud storage of a full DB backup, we can give you a Local Only license to accommodate your VSS Aware backup on a local volume for one low monthly price.

RPC call failed did not execute

Posted on November 23, 2011

1. Check to ensure proper admin level access permissions.
2. Turn off VSS on failing b/u set properties.
3. Run failing b/u set all by itself.

Request is not supported

Posted on November 23, 2011

This is possibly a problem with the DS Client, completely uninstall and reinstall. To save back up settings, export settings as an XML and place it in the Cloud Backup directory on the new installation.

File not found. (C:\Windows\complusbackup\*)

Posted on November 7, 2011

Any complusbackup errors should first be addressed on the server by running Autonomic Healing and System Admin.

This will correct any missing files that don't match the system.

The system cannot find message text for message number 0x%1 in the message file for %2. (esebcli2.dll)

Posted on September 14, 2011


The error is reported after entering the credentials while creating a Microsoft Exchange Server backup set protecting Exchange2007 or during backup/restore.


The registry key "Enable Remote Streaming Backup" under "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\ParametersSystem" on the Exchange Server is missing, or its name/type is incorrect ( e.g. has a space at the end or it was created as a QWORD value instead of DWORD ).


Ensure the name and type of the registry entry mentioned above is correct ( and set to 1 ). There is no need to restart the Information Store or DS-Client after correcting ( or re-creating ) the registry value.

Terabyte client backup — MS SQL Express 2008 R2

Posted on February 24, 2011

DS-Client results in error of high-water mark or low-water mark. Database storage exceeded.

For multiple TB client backup setup, it is recommended that the free version, Microsoft SQL Express 2008 R2 be installed on the client side DS-Client backup computer. Due to the 2GB database size lmitation on the SQL Express 2005 version that comes pre-packaged with the DS-Client setup, this database will require further DS-Client modifications to expand SQL 2005 DB limitations. Best recommended practice is to install the 2008 Express R2 version before setup of DS-Client allows up to 10GB DB table storage.

Download available here 32/64 bit

Windows KB979530 — 2008 R2 Hotfix

Posted on February 22, 2011

In recent multi VM Windows 2008 R2 server setup, the DS-Client, reported under a user directory backup, activity log ...

"operation not supported".

To correct the issue, download and install http://support.microsoft.com/kb/979530.

In some cases the kb need to be applied to both the ds-client & the target backup machine. Reboot required. Applies to Windows Server 2008 R2 and Vista. Not required for Windows 7.

Exchange MAPI fix

Posted on January 12, 2011

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Exchange Duplicate Email ID

Posted on December 14, 2010

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